Dunkin' Donuts

Reviews about Dunkin' Donuts

• 1 / 5

  By Caitlyn Roslonski
  Iced coffee was hot and watery, food tasted like plastic and soap also had multiple hairs in it.
  May 01, 2017
• 1 / 5

  By briana taylor
  I bought an ice cream cake from this location in 3/3/17 for a baby shower. The cake was suppose to say congratulations Mila & Noah. However it stated congralation. I did not notice the mistake until I got to my office because the girl had packaged it in a bag with the other items I had gotten. I immediately called the store back and explained to them the situation. The manager on duty stated ok come back for a refund. I returned to the location after my shift. When I arrived she stated that there was nothing she could do because the manager wasn't there. I explained to her that I traveled out of my way to come back because they had told me to and I was not leaving to come back another day out of my way again. She called the manager and put me on the phone with him. He stated that in order for him to do something he would need to receive the cake back. I explained that we only have a refrigerator in my office kit a freezer therefore the cake melted. He stated there was nothing he could do for me even though I had my receipt and a picture of the cake. I said I was once a store manager of a food company and if the restaurant or fast food location makes a mistake that the customer keeps the mistake and gets a fresh one. After he kept stating there was nothing he could do. I simply said if you were a real store manager you would at least offer to give me the $8 back that i paid for the saying to be written on the cake. He continued to say he needed his product back. After going back and forth and me saying would he like me to scrap the icing off the melted cake and bring it back. He finally at least gave me my 8 dollars back. It should have not taken that long for the situation to be resolved. They don't care about customer satisfaction here especially when they make a mistake.
  April 07, 2017
• 3 / 5

  By Darren Bellucci
  Server must of been having a bad day?
  March 26, 2017
• 5 / 5

  By dumbzombie24's channel
  Good dunkin donuts, the frozen hot chocolate tasted great! Service in the drive-thru was good!
  September 29, 2016